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        When “Yes?” Replaces a Greeting: A Small but Important Detail in Customer Service

        In Malaysia, a common experience in many shops is this: you enter the store, look around, and instead of being greeted with a simple "Hello" or "Welcome", the staff approaches you and says just one word, "Yes?" For many visitors and even some locals, this...
        Business

        Always Answer Calls and Messages: Why Slow Responses Can Damage Your Business

        In today’s world, where customers expect fast communication and instant solutions, having a business contact number or WhatsApp number isn’t enough, it must be actively answered. Many business owners proudly display their phone number on websites, ads, and social media, but they often make...
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        Business

        Why Having an Online Shop Doesn’t Automatically Mean You’ll Make Money in Malaysia

        Many people believe that once they open an online shop or launch a website...
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        Why You Should Choose a .com.my or .my Domain When Targeting the Malaysian Market

        When launching a website in Malaysia, one of the first and most important decisions...
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        What Happened to LuLu Stores in Malaysia? The Full Story Behind the Sudden Closures

        In mid-2025, shoppers across Malaysia were surprised to find LuLu Hypermarket stores shutting their...

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        Business

        When “Yes?” Replaces a Greeting: A Small but Important Detail in Customer Service

        In Malaysia, a common experience in many shops is this: you enter the store,...
        Business

        Always Answer Calls and Messages: Why Slow Responses Can Damage Your Business

        In today’s world, where customers expect fast communication and instant solutions, having a business...
        Business

        Why Having an Online Shop Doesn’t Automatically Mean You’ll Make Money in Malaysia

        Many people believe that once they open an online shop or launch a website...
        Business

        Why You Should Choose a .com.my or .my Domain When Targeting the Malaysian Market

        When launching a website in Malaysia, one of the first and most important decisions...

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