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Business
When “Yes?” Replaces a Greeting: A Small but Important Detail in Customer Service
In Malaysia, a common experience in many shops is this: you enter the store,...
Business
Always Answer Calls and Messages: Why Slow Responses Can Damage Your Business
In today’s world, where customers expect fast communication and instant solutions, having a business...
Business
Why Having an Online Shop Doesn’t Automatically Mean You’ll Make Money in Malaysia
Many people believe that once they open an online shop or launch a website...
Business
Why You Should Choose a .com.my or .my Domain When Targeting the Malaysian Market
When launching a website in Malaysia, one of the first and most important decisions...