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    When “Yes?” Replaces a Greeting: A Small but Important Detail in Customer Service

    In Malaysia, a common experience in many shops is this: you enter the store,...

    Always Answer Calls and Messages: Why Slow Responses Can Damage Your Business

    In today’s world, where customers expect fast communication and instant solutions, having a business...
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    When “Yes?” Replaces a Greeting: A Small but Important Detail in Customer Service

    In Malaysia, a common experience in many shops is this: you enter the store,...

    Always Answer Calls and Messages: Why Slow Responses Can Damage Your Business

    In today’s world, where customers expect fast communication and instant solutions, having a business...

    Why Having an Online Shop Doesn’t Automatically Mean You’ll Make Money in Malaysia

    Many people believe that once they open an online shop or launch a website...

    Why You Should Choose a .com.my or .my Domain When Targeting the Malaysian Market

    When launching a website in Malaysia, one of the first and most important decisions...